Customer Testimonials | Crystal Living

Happy Customers

Happy Customers

The most important thing about our service is making sure that our customers are happy and that’s why we love feedback.
We like to hear about families settling in and making the most of their new space. And we love to know what they thought about our team, the design service and the construction process.
Good feedback is great, it means we’ve done our job properly. But if there’s anything you’re not 100% happy about, we want to hear that too – it means we can always keep improving our service.
We have achieved our reputation of designing stunning conservatories and orangeries by listening to what our customers tell us. With your help we can maintain our high standards of orangery, conservatory and window design, to suit your lifestyle and make your dream home a reality.
Read what our customers have to say
And now we have a beautiful addition to our home. The construction has taken advantage of the latest technology-the glazing will rebuff heat in the summer and retain it in the winter. It feels and looks substantial, inside and out. The orangery is the space to read the morning papers, watch television or gaze at the birds feeding in the garden! We really don’t know why we put it off for so long but like my mother said, “Enjoy it now”. How wise! Thank you Crystal Living!
John and Linda Shaw
01/01/1970
We searched for a company that would give us style, build quality and costs that wouldn’t go through the stratosphere. We knew it had to be Crystal Living after our visit to the showrooms. From the first, Crystal Living teams gave us a vision and then made it happen. Sean Deighan’s design took account of our site-an established garden, size and proportions and the history of the building. The work teams arrived as planned, according to the work schedule. Knowledgeable, meticulous managers regularly assessed progress. Communication with us, as the clients, was exemplary. Nothing was too much trouble. Ours was not a big project but it was delivered with the painstaking care that is a feature of Crystal Living’s service.
Lina Shaw
01/01/1970
We had often thought about having a conservatory or orangery built at the back of our home but for some reason we always put it off-Would we use the space? Would it be usable-too hot or too cold? It was my elderly mother that urged us on, “Conservatories and orangeries are so different nowadays” she observed. How clever! How true! So if you’re on the brink of a decision-don’t hesitate! And then ensure that you visit the Crystal Living showrooms in Poynton, Cheshire.
John Shaw
01/01/1970
We must put on record how grateful and appreciative we are of the truly outstanding attitude, enthusiasm, professionalism and attention to detail that we have experienced from every member of your staff. We have never experienced work being carried out to this standard. The company is employing exceptional people, all of whom do everything in their power to meet and exceed the customers needs. This has been an extremely exciting and positive experience for us from beginning to end.
David and Anne Alderson
01/01/1970
Fantastic job throughout
Fantastic job throughout, the design team did a great job, the outdoor living area is beautiful. The engineered oak flooring in my kitchen and family room is so practical. Tidy , reliable and trustworthy team. All the staff were absolutely lovely We are happy to recommend
Karen Kent
16/07/2015
All the guys worked very hard
We have just had all the windows changed in the whole house. All the guys worked very hard and were very helpful. It looks great and they even did a good job of tidying up.
Claire Worthington
06/07/2015
Excellent service very professional
Excellent service very professional, from the minute we walked into the showroom until the day of completion excellent customer service very happy with the final product
Debra Doherty
16/07/2015
A huge thank you to all at Crystal who we’re involved in the planning and building of our lovely new extension. And a very special thanks to Shaun for his brilliant design. We are absolutely delighted with the finished result. You took all the hassle from our shoulders and completed your part of the work bang on time. We’d also like to express our thanks to your workmen who were brilliant. Alan and Ben, John and Josh especially – perfectionists all, who did a great job. Not only that, but we enjoyed their company too, as we got to know them pretty well over the course of the work. We can’t thank you enough for providing us with such a great asset to our home. Your company deserves to go from strength to strength.
Pam and Barry Wilson
27/11/2013
Now that we have our conservatory fully furnished and in regular use, I am writing to let you know how delighted we are with it. Also thank you and all your staff who worked on it for the high standard and professionalism we experienced. We greatly appreciated the close attention to detail, the liaison when the bad weather threatened progress and the clearing and tidying afterwards, All our visitors when seeing it for the first time just say "wow!"
Steve and Veronica Williams
20/11/2013
Dear Tony, Steph and all the team at Crystal Living. Thank you all for creating our wonderful ‘dream conservatory’ which we are thrilled with. It has exceeded all our expectations and will be enjoyed for many years to come. From our first discussions, we were impressed with your professionalism, attention to quality and detail and to ensuring customer satisfaction. This was later confirmed by producing a written comprehensive schedule of work which was adhered to throughout construction. On site work was carried out by excellent teams of dedicated, polite, tidy workers. We could not have been more satisfied. Well done lads! The whole project has been a pleasure from start to finish. Well done to you all! We will have no hesitation in recommending you to anyone. All the best for the future. You deserve it.
Clive and Margaret Seddon
12/10/2013
Just wanted to say a huge thank you to all involved in our Loggia extension. You have a brilliant team who all worked non-stop to complete the job on time and in some horrendous weather conditions. It has been exceptional and we would have no hesitation in recommending you to anyone! Thanks again.
Alison and Darren Rowell
03/10/2013
Many thanks for building a superb conservatory, which has transformed the rear of my property. At all stages, from the planning to completion, the process was perfectly managed. Every person who contributed was skilled, knowledgeable, courteous and pleasant. Such quality is hard to find and I am so glad that I chose Crystal.
Moira Booth
23/07/2013
Thank you so much to all who have been involved with the building of my conservatory. I am now so pleased with it. The quality of workmanship and commitment to high standards was great.
Rhona Youngblood
04/03/2013
My husband and I wish to say how delighted we are with the completed Crystal conservatory, kitchen extension and utility room. All the family, friends, neighbours and everyone who has seen it were most impressed with the quality and finish. Our thanks also to all your staff who were courteous and helpful at all times and to the teams of craftsmen for their excellent work at all times. We would not hesitate to recommend Crystal to anyone for quality craftsmanship.
H and R Robinson
10/09/2012
To my team at Crystal Living - Diane, Mike, Tony, Peter, Stuart, Paul and the superb workforce. Wow is the reaction we get when people see our conservatory/orangery. It is fabulous and of the highest quality. Even more so as it was a real ‘pheonix rising from the ashes’. We had an extension which was falling apart and a really tricky roofline and adjoining garage which the new build had to be attached to. Crystal took care of everything and every single one of the professional workmen were excellent. Different teams we coordinated and the difficult project went smoothly. Everyone was professional and polite and helpful. I am very particular and Crystal’s attention to detail is to be commended. So really a BIG THANKYOU for my lovely room.
Liz and Brian Wallworth
07/08/2012
We would like to thank everyone at Crystal Living for our wonderful conservatory. We were impressed by the diligence and courtesy of all the contractors, nothing was too much trouble and the attention to detail was second to none. It has made a huge difference and given our house a real wow factor! We love it. Thank you again.
Kath and George Kelly
16/02/2012
To the Crystal Living Team, thank you for a lovely conservatory and quick and efficient work. All neighbours have a lot of praise for the staff and workers here during the construction.
Mr and Mrs Murthy
17/10/2011
Just a note to say we are very pleased with our new patio windows you installed. The workmanship is first-class and nothing was too much trouble for the fitters. Many thanks for a wonderful job.
Mrs Perrin
12/05/2011
We are delighted with both the porch and conservatory. Thank you so much for the impressive work, your friendly and helpful approach towards us. Everybody involved were polite and listened to our concerns patiently. A special thank you to Peter. We would recommend you to others without hesitation.
Mr and Mrs Bani
12/05/2011
Just a quick note to say thank you for the professional service you delivered in building our conservatory. We are really thrilled with it! A special thanks to all your staff, from your surveyor to your bricklayers and fitters, for their hard work. It was so refreshing to have workmen around who behave politely and leave things clean and tidy. We certainly feel we made the right choice in coming to you.
Kay Ferguson
03/04/2011
Thank you for transforming our home. We are so thrilled with our new windows that we felt we had to write to express our thanks for such a great job. Not only is our house warmer and quieter, but they look great and we have had so many positive comments. We also wanted to thank you for such a professional, friendly service – such a rarity now. From start to finish we were so impressed with how smoothly everything ran. We were well informed of what was happening at each stage of the process and the installation was carried out efficiently and with minimum disruption. It was a real pleasure to deal with Crystal. Every person we dealt with along the way was friendly and helpful. Our particular thanks to Graham and John, who installed the windows, for their consideration and tidiness in our home and for the workmanship. They really did such a great job and were really lovely. We certainly won’t hesitate in recommending Crystal.
Clare, Andy and Oskar Heggs
17/08/2010
Chill out, you deserve to. You worked so hard! It has been a pleasure to have you here. You have been so considerate and tidy. We really do appreciate it. Have a drink and celebrate a job well done.
Marg and Ken
02/06/2009
Thank you very much for all your kind help and work to install a lovely door and surround. It looks very contemporary – we have already had some comments and it makes a real positive difference to the appearance of the house.
Maria and Simon Auxon and family
14/09/2007
Mike fitted my extension windows and what a great job he did. He is an asset to the firm. What a nice man. He stayed till 8pm at night to finish the job. He is a credit to you. Also Charlotte, who came to see me. Thank you to you all.
Mrs Newton
11/06/2005